FREQUENTLY ASKED QUESTIONS
The subscription bouquets will be sent out every 7, 14 or 28 day on saturdays as requested at the time of ordering. However, if you’re on a holiday or would like to skip a date, you can do so via ‘My Account > Order’ section.
Pause is allowed till thursday 11pm
We would love to do take your request. Please write us at firstname.lastname@example.org or send whatsapp at 9599589525 and we will be able help you within 24-48 hours.
Don’t worry! We always leave the flower box outside your doorstep and pick the previous delivery box.
Yes! We will treat it as a special request and send the flower box to your house. Delivery charges will be additional based on your location.
While we hate to see you go (please do let us know if we can help with anything that’s causing frustration or difficulty), if the time has come to cancel your subscription, just give us a call on +91-9599589525 or drop us a line at email@example.com
We’ll charge upfront for a fixed duration subscription. You can pause, resume or cancel your subscription at any point in time. The flowers will arrive in every 7, 14 or 28 days on Saturday.
Our flower subscriptions feature our unique Flower Team’s Pick, chosen and designed by our imaginative Flower Team. Each week, fortnight or month (depending on the frequency you want your flowers), they’ll send out the limited-edition bouquet they’ve curated for that week.
Currently we deliver flowers only on Saturday. Delivery request for any other day, please call us or whatsapp @9599589525 and our customer delight team will be able to help you.
Generally we charge additional courier charges based on your location.
We deliver the new box and take back the old box, just hang the old box outside your door every Friday 🙂
We recycle everything, the box, the cellophane, butter paper, everything which we can use again!
Please go through the instruction behind the box! You flowers need water to wake up. Cut flower 3 inch from the bottom and hydrate them in water mixed with lemon and sugar. Flowers will wake up in 1-2 hours and will be ready to go into the vase.
Still not satisfied, please send photos to our customer delight team within 12 hours of delivery and they will help you. Whatsapp @9599589525, Email firstname.lastname@example.org