SUBSCRIPTION ORDER RELATED QUERIES
Login and go to your Account Section, Click on Subscription and go to the active subscription.
Most recent upcoming future delivery date with status as order placed or pending is your next Date of Delivery
48 hrs before the Date of Delivery you can Pause or Resume your upcoming subscription. Eg If Date of Delivery is 24th Jan, then you can Pause or Resume by 22nd Jan 10:00 PM
Whatsapp us @6364535321 for any order cancellation
As we HARVEST you FLOWERS based on your ORDER, we apologies but we do not CANCEL the UPCOMING DELIVERY or REFUND the amount.
Since we always aim to make it right to you, we can take ADDRESS CHANGE request and send it to your loved ones in the same city,
98% of our Orders are delivered as per the Date and Time selected while placing the order. However in case of any delays, we do communicate the same to our customers in advance.
For any delay in delivery, please get in touch with our experts. Whatsapp @6364535321
We are currently delivering to Bangalore, Mumbai, Chennai & Hyderabad.
To check if your Pincode is serviceable, visit shadesofspring.in, select you city, select any product and enter you pincode to check if are delivering to you location.
Whatsapp us @6364535321 for any order cancellation.
We would love to customize your order, whatsapp to our flower experts @6364535321. Starting Price for any customization is Rs 2000 and onwards.
Follow below STEPS
Step 1: Login to you Account and in your Account Section click on GIFT icon on Bottom Right Corner
Step 2: Click on WAYS TO REDEEM
Step 3: Click on REDEEM
Step 4: Select the Points you want to redeem. Click on APPLY CODE
You will receive your subscription delivery between 9am - 9pm on the selected delivery date.
As our flowers arrive in bud, is it expected for some stems to arrive looking droopy or squashed on arrival as we have explained in detail here but don't worry they will perk up once popped in water after trimming them 3 inch.
However if your flowers have arrived damaged or with any other quality concern please reach out to us below with photos if possible and we will sort for you right away.
Our blooms are sent out dry and in bud so we do find that upon arrival they do need a good trim of atleast 3 inch and atleast 24 hour in water to fully revive and start to bloom. Click here for step by step video tutorial.